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    Frequently asked questions

    How can I contact you for more questions?

    You can reach us via our Contact Us page, email, or phone. We’d be happy to assist with any inquiries.

    How can I place an order with Timely Tea Leaves?

    Simply visit our website, select your desired products, and proceed to checkout. If you need assistance, feel free to contact our support team via the Contact Us page.

    Can I track my order?

    Yes, once your order is dispatched, we’ll send you tracking details to monitor your tea’s journey.

    What payment methods do you accept?

    We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets. You can choose your preferred option during checkout.

    What is your return policy?

    We aim for 100% satisfaction! If there’s an issue with your order, please contact us within 7 days, and we’ll help with returns or exchanges.

    Do you offer wholesale pricing?

    Yes, we offer competitive pricing for bulk orders. Please visit our wholesale page or contact us directly for more details.

    Where are your tea products sourced from?

    Our tea leaves are carefully sourced from premium tea gardens, ensuring the highest quality and authenticity in every cup.